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Contact a Specific Department

Billing

Your patient portal is the preferred method to pay your bill.
If you have a question about a bill, our billing department can be reached Monday-Friday from 8:00AM-4:00PM at (937) 439-6186. Press option 2.
The providers at DCND are contracted with most major insurance plans including Medicare, United Healthcare, Anthem and Aetna, and select Medicaid plans. Our office will submit a claim on your behalf to your insurance payor for services provided. We cannot guarantee payment for any claims submitted. Please consult your plan for the list of benefits it provides. Our office does not do third party billing, i.e. personal injury due to auto accident, etc.

Medical Records

The Health Insurance Portability and Accountability Act of 1996 (HIPPA) allows a fee to be associated with processing medical records requests. However, there is no fee for medical record requests sent directly to a physician or health care facility for continuity of care. Please allow 7-10 business days from the date received for processing. Current costs can be found on the Ohio Department of Health’s website.
Our medical records department can be reached Monday-Friday from 8:00AM-4:00PM at (937) 439-6186 option 2.